Privacy Notice

NOMADC ("NOMADC", "we", "us") provides the NOMADC travel planning platform. NOMADC is the data controller for the personal data described in this notice. You can reach us at info@nomadctravel.com.

• Account data — name or display name, email address, login credentials, language preference.
• Profile and travel content — trips, itineraries, activities, posts, photos, comments, votes.
• Support messages — anything you send us by email or in-app.
• Usage and device data — pages visited, feature usage, approximate location derived from IP address, browser and device identifiers, log data.
• AI prompts — the trip briefs and chat messages you submit to the AI Concierge.

Payment card details are collected and processed by our reseller, Paddle, and are never stored by NOMADC.

• Creating and managing your account — performance of our contract with you.
• Providing the service (itineraries, maps, social feed, collaboration, AI features) — performance of contract.
• Managing subscriptions and trip passes — performance of contract and legal obligation.
• Security, abuse and fraud prevention, content moderation — legitimate interests and legal obligation.
• Customer support — performance of contract and legitimate interests.
• Product improvement and analytics — legitimate interests.
• Marketing emails — your consent, which you may withdraw at any time.

• Service providers / subprocessors — cloud hosting, database and storage, AI model providers used to generate itineraries, analytics and support tooling.
• Merchant of Record — Paddle.com, which handles the sale of our product, subscription management, payments, tax compliance, invoicing and refund handling.
• Professional advisers — legal and accounting advisers where necessary.
• Authorities — where required by law or to protect our rights and users.

We do not sell your personal data.

Our providers may process data outside your country, including in the United States. Where data leaves the UK or EEA we rely on appropriate safeguards such as Standard Contractual Clauses or an applicable adequacy decision.

We keep account and trip data for as long as your account is active. If you delete your account we delete or anonymise your personal data within a reasonable period, except where we must retain records for legal, tax or fraud-prevention purposes.

Depending on where you live, you may have the right to access, correct, delete, restrict or port your personal data, to object to processing based on legitimate interests, and to withdraw consent. Email info@nomadctravel.com and we will respond within one month. If you are in the UK or EEA you may also complain to your local supervisory authority.

We apply appropriate technical and organisational measures, including encryption in transit, row-level access controls on our database, and restricted internal access to personal data. No system is perfectly secure, but we work to protect your data and to notify you of incidents where required.

We use strictly necessary cookies and browser storage to keep you signed in and to remember your language preference, plus limited analytics to understand how the product is used. You can clear or block cookies in your browser settings; strictly necessary storage is required for the app to function.

We may update this notice. Material changes will be announced in the app or by email, and the date above will be revised.